Here you'll find FAQs and information about the London Airports 5Day Service. Below are some commonly asked questions:
A: Yes, touts operate at all London Airports, and if you’ve already paid for your PHV with your Credit Card then you should be safe from them. Always ask the driver where you are going. If they do not know, they are not your PHD.
A: BargainPHV is an intermediary between potential commuters/travelers and licensed PHOs and Taxi drivers. The law prohibits unlicensed companies/vehicles/drivers from engaging in hire & reward bookings.
A: The London PHV has two distinctive yellow discs on the top right-hand corner of the vehicle front & back. The London PHD has a photographic ID badge with name, serial number, and expiry date.
A: Use this Transport for London link to verify a PHO's license.
A: All will have license plates attached to or around the rear number plate of the taxi or private hire vehicle. Drivers will also have ID badges to confirm their identity.
A: Only Taxis licensed by TfL are exempt from the congestion charge.
A: Matching two or more rides within the same postcode, site location (airport), or exact location (landmark or bus stop).
A: The PHO will tell the PHD your name, where you are going, how many people are being collected, and any other information requested, by you, to be passed on to the PHD. The PHD will display your name on a board. Approach the PHD and follow this procedure: ask to see the PHD's badge, ask the PHD where you are going, ask for the PHO's name, and when you get to the PHV check it matches the details given to you by the PHO, confirm the price. If you have problems call the PHO for assistance.
A: To make your journey a pleasant experience. Inform the PHO/Taxi driver of any special arrangements/requirements for your collection. All PHOs/Taxi drivers are required by law to accept bookings from disabled passengers.