Once you have read how it works, please continue to read the Information & Guidance to give you more details about CommuterShare and its requirements.
Should you require assistance, click the Contact Us links below and we'll get back to you as soon as possible. Thank you.
Introduction: CommuterShare is designed for trip matching and ride-sharing private hire vehicles and taxis whether you are an individual or group. Before you decide to register, please take the time to read the Terms of Service as the ‘Considerate’ service is different from the traditional local mini-cab/cab door-to-door service you are used to.
1. When you're ready to book a PHV/Taxi within 30 days, click on the Register & Request button, and enter your valid email address via the registration page to submit your first request.
2. After registration, first-time users need to login and confirm their PHV/Taxi request.
3. Chat with one or more PHOs/Taxi drivers interested in your request online using the Private Message Board chat service.
4. If you have two or more PHOs/Taxi drivers interested in your PHV/Taxi request, then you have to decide which PHO/Taxi driver gets your business.
5. Congratulations! You've successfully booked your PHV/Taxi with your chosen PHO/Taxi driver.
Select either Within or Outside London's M25:
1. Select 'Pick up or Drop off within London's M25' if starting and finishing your journey within the M25. If any part of your journey takes you outside the M25, select 'Pick up or Drop off outside London's M25'.
2. Individual or Group? Individuals can select any PHV/Taxi from a 4 to 8 seater, or if you are a group, request a bigger PHV to make it cheaper but share with other passengers.
3. Selecting Dates: You can choose same-day, daily, weekly, or up to 29 days concurrently. If you want to go on Mon & Wed in the same week, you have to put in two requests. For Mon, Tue & Wed, only one request is needed.
4. School Run: Create a school run with a group of parents, or transport your child using a PHO/Taxi driver offering Child Escort services.
5. Requirements: Briefly inform the PHOs of any aids or key details. You can explain in full when a PHO responds to your request.
6. Submitted Request: When a PHO/Taxi driver responds to your request, chat via the PMB service to discuss your requirements further.
7. How and when to pay: The PHO/Taxi driver will inform you when and how to pay for your trip.